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RMA Request

The RMA (Return Material Authorization) number is our preferred way of tracking your unit at our facility from start to finish through the repair process.

Prior to sending your unit in for repair, it is imperative that you request an RMA from us.

Please fill out the information below, and once complete, click Submit to send the information to us. Provide as much information as possible, particularly when filling out the 'Trouble to Report' section.

Once submitted, we will contact you shortly after via email or phone with your RMA number and further instructions.

Contact Information

must contain only 0-9,a-z,A-Z characters
Missing street address
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no spaces, no letters
is not a valid e-mail address.

Repair Information

If you have multiple units to submit, please use a comma.

must contain only 0-9,a-z,A-Z characters
must contain only 0-9,a-z,A-Z characters
Serial No. must contain only 0-9,a-z,A-Z characters

Warranty Status

Please add a value for Type of Repair: .

Trouble to Report

Please provide a detailed description of the problem(s)

How did you hear about us? (for new customers)

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